How to Make Change Catch Fire Like a Pyromaniac

An ‘e’ ticket? How did you feel the first time you left home with one of these in your pocket? Partly naked, I’m sure. “Never leave home without your ID, money or ticket.” I realize there’s a whole generation or two who might laugh at this 20th century Golden Rule. However, the e-ticket was revolutionary…

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How To Lead A Difficult Conversation In A Way That Builds Trust

“I’ve noticed that you’ve been late on a few deadlines recently.  Your motivation also seems to be quite low in our weekly meetings. My concern is that this is affecting your performance.  Do you have any thoughts on where my observations might be coming from?” Giving positive feedback or announcing a promotion are examples of…

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6 Powerful Behaviors to Facilitate Positive Change

Change comes about as a result of accepting what is, rather than a striving to be different (Beisser 1970). This was the key idea I presented in the LinkedIn Pulse article, “3 Powerful Steps to Embrace the Change Paradox“. For any team leader or manager wishing to facilitate positive change in an individual, team, group or…

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7 Leadership Behaviors for Rock-Solid Commitment

If you like movies and you’re in a position of leadership, this movie is for you. Monsieur Gustav H. builds rock-solid commitment in everyone he touches at The Grand Budapest Hotel – one of the best films of 2014! Here are 7 timeless lessons (with behavior and result) that we can learn from this fictive, but…

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3 Ways To Connect So You Can Lead With Their Genuine Trust

Common sense dictates that the more your direct reports and teammates see you as a real person, the more engaged they’ll be to follow you. And yet, a common mistake that new managers and team leaders make is to use a classic command and control leadership style (FYI: image = heartless machine). More than ever,…

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